Comcast Settles Mendacity Allegations, Will Problem Refunds and Cancel Money owed

Comcast has agreed to problem refunds to fifteen,600 clients and cancel the money owed of one other 16,000 folks to settle allegations that the cable firm lied to clients so as to conceal the true value of service. Comcast must pay $1.3 million in refunds. Ars Technica studies:

Comcast must pay $1.3 million in refunds. The settlement with Minnesota Legal professional Normal Keith Ellison, introduced yesterday, resolves a lawsuit filed by the state towards Comcast in December 2018.

The lawyer normal’s lawsuit alleged that Comcast “charged Minnesota shoppers greater than it promised it will for his or her cable companies, together with undisclosed ‘charges’ that the corporate used to bolster its earnings, and that it charged for companies and gear that clients didn’t request,” the settlement announcement stated. Comcast additionally “promised [customers] pay as you go reward playing cards as an inducement to enter into multi-year contracts, then failed to supply the playing cards,” Minnesota alleged.

Refunds to the 15,600 clients will complete $1.14 million. Comcast should additionally pay one other $160,000 to the state lawyer normal’s workplace, which may use all or any of that quantity to supply extra refunds. That brings the whole quantity Comcast can pay to $1.3 million.

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